The Begining
Morning-
This is my first attempt at a blog so I'll start off with a bit about myself. I'm a 23 year old college student, studying Astronomy at the University of Colorado, and a telemarketer currently..I know I know, everyone hates telemarketers but where else am I going to get $8 bucks an hour plus bonuses and commissions to sit on my butt? Now for all of you who are rude to telemarketers, or who make such strange comments about us calling you on Sundays you need to calm down. I mean some people will say "calling on Sunday is illegel". Do you people who say and believe such things understand that banning the operation of business on a Sunday would constitute a law establishing a national religion in the United States...and you know what? That is more illegal...and our nation was founded by "sabbath breakers" so any of you who think that banning business operations of any kind on a Sunday is illegal or even unamerican you need to freaking leave then! Or all of you move to Texas and break off into your own nation...none of us will miss you. Ok you do have a right to be pissed off if we call on a Holiday, but I mean major holidays like Easter, Christmas, Thanksgiving, and Independence Day, not on religious holidays where people don't really do anything. I have been told to "go home" because it was Good Friday, I mean come on? I know some of you who I call never actually had to work a crappy job like telemarketing, but at least have some respect for people who do it. If you have a problem with telemarketing as a whole don't take it out on the telemarketers, and if a telemarketer calls you , and they don't sound like they are in a boiler room (meaning there isn't a lot of talking in the background, there is no echo, and the people calling you speak fairly decent English, boiler room callers either won't speak very good english or they will sound like the slickest salesman in the world) and if the telemarketer is just trying to give you something "free", like an insurance quote, take it. They already probably have all your information that they will ask for, just decline to give them any info regarding birthdate and social security number. If you don't want to give them your age then tell them "I am within 5 years of ___" and that should be all they need if all they are doing is giving you something free. If they tell you that you will recieve a call back in regards to the free quote, or whatever free they are giving you say it is ok, and then when the agent or actual salesperson calls you back turn them down, tell them you changed your mind or say, "Well after the call from your previous representative I researched your company and already got a quote from another local agent." That is in the case of an offer a free insurance quote, and once you say this you disqualify yourself for the quote, and the agent won't call you back again, nor will the initial call center you were contacted by. This way you are helping out the broke desparate person who works for the call center who initially called you while, ensuring you won't recieve a call back in regards to that specific insurance company. Also if you don't like telemarketing and are offered a free auto insurance quote sign yourself up for the quote, even if you want to give bad information go for it, just give a correct name and good number for a call back from the agent, and then tell off the agent when they call back. These agents are the one's responsible for the telemarketer calling you as they employ call centers to generate leads for them. Above all things even you don't want to help out the caller who initially contacts you don't say "I'm not interested" "I'm busy" and don't hang up, specifically say "Put me on your Do-Not-Call list" by doing this they will not call back, and the call will not count against the callers "converstion rate" (the percentage of contacts who agree to a quote, which usually has a quota between 15-20 percent, and the caller may be fired for not maintaining this) This helps the caller and you, and if you still recieve a call back, warn the caller politely and tell them again, on the 3rd call back after requesting to be put on the DNC list ask to speak with the callers supervisor, but never bad mouth that specific caller, that specific caller is not the one who didn't classify the previous calls to you correctly. No matter what you do, just be polite, the telemarketer is trying to be polite to you (in most cases) and will not try to convince you to not be put on the DNC, if they do that then they are either new or they are working out of a boiler room. Of course some places are border line boiler rooms, and it make take a few requests to be put on the DNC for your number to actually be put down on the DNC. Never say dumb things or extremely angry things to a telemarketer, remember these people have your number, name, and possibly your address. A person who finally cracks who has this information could end up being very dangerous (possible identity theft, possible violence, or calls back later from another phone harassing you) I wouldn't do any of these, yet. Also remember some call centers have been run in the past out of prisons with inmates running the phones, I am not sure if this practice still continues, but since ANYONE with a high school diploma of GED can get a job as a telemarketer you have no idea if the person you are being extremely angry and rude with has a history of violence. Always get the number of the call center, no matter what they are selling, or offering. Ask for the person you are speaking with's first name (I hate giving my last name to prospects since some are quite nuts and mad at me for calling them) and the first name of the current supervisor. This way if you feel your identity has been stolen you can call the call center and ask them. If you want more specific information just ask the caller for their number specific number that indentifies them at the call center. If the caller seems confused by this request then they are either new or you are being called by a boiler room operation.
Anyway, enough with my pissed off telemarketer rant, and a little bit more of an introduction. Aside from being a college student and telemarketer I am also a husband and a father...well a father to my dog Lilly and my three-toed box turtle Turtley. It will be many years until I father any children if I have my way about it. Aside from working as a telemarketer I have worked in a factory packaging "electro-surgical pencils", delivering papers, as a cook and counter person at KFC, as a technical reference assistant (great job..just a crappy boss), a cook and dishwasher at a small town restaurant, some barista work, farm laborer, and even as a door-to-door salesman. Anything that pays the rent.
This is my first attempt at a blog so I'll start off with a bit about myself. I'm a 23 year old college student, studying Astronomy at the University of Colorado, and a telemarketer currently..I know I know, everyone hates telemarketers but where else am I going to get $8 bucks an hour plus bonuses and commissions to sit on my butt? Now for all of you who are rude to telemarketers, or who make such strange comments about us calling you on Sundays you need to calm down. I mean some people will say "calling on Sunday is illegel". Do you people who say and believe such things understand that banning the operation of business on a Sunday would constitute a law establishing a national religion in the United States...and you know what? That is more illegal...and our nation was founded by "sabbath breakers" so any of you who think that banning business operations of any kind on a Sunday is illegal or even unamerican you need to freaking leave then! Or all of you move to Texas and break off into your own nation...none of us will miss you. Ok you do have a right to be pissed off if we call on a Holiday, but I mean major holidays like Easter, Christmas, Thanksgiving, and Independence Day, not on religious holidays where people don't really do anything. I have been told to "go home" because it was Good Friday, I mean come on? I know some of you who I call never actually had to work a crappy job like telemarketing, but at least have some respect for people who do it. If you have a problem with telemarketing as a whole don't take it out on the telemarketers, and if a telemarketer calls you , and they don't sound like they are in a boiler room (meaning there isn't a lot of talking in the background, there is no echo, and the people calling you speak fairly decent English, boiler room callers either won't speak very good english or they will sound like the slickest salesman in the world) and if the telemarketer is just trying to give you something "free", like an insurance quote, take it. They already probably have all your information that they will ask for, just decline to give them any info regarding birthdate and social security number. If you don't want to give them your age then tell them "I am within 5 years of ___" and that should be all they need if all they are doing is giving you something free. If they tell you that you will recieve a call back in regards to the free quote, or whatever free they are giving you say it is ok, and then when the agent or actual salesperson calls you back turn them down, tell them you changed your mind or say, "Well after the call from your previous representative I researched your company and already got a quote from another local agent." That is in the case of an offer a free insurance quote, and once you say this you disqualify yourself for the quote, and the agent won't call you back again, nor will the initial call center you were contacted by. This way you are helping out the broke desparate person who works for the call center who initially called you while, ensuring you won't recieve a call back in regards to that specific insurance company. Also if you don't like telemarketing and are offered a free auto insurance quote sign yourself up for the quote, even if you want to give bad information go for it, just give a correct name and good number for a call back from the agent, and then tell off the agent when they call back. These agents are the one's responsible for the telemarketer calling you as they employ call centers to generate leads for them. Above all things even you don't want to help out the caller who initially contacts you don't say "I'm not interested" "I'm busy" and don't hang up, specifically say "Put me on your Do-Not-Call list" by doing this they will not call back, and the call will not count against the callers "converstion rate" (the percentage of contacts who agree to a quote, which usually has a quota between 15-20 percent, and the caller may be fired for not maintaining this) This helps the caller and you, and if you still recieve a call back, warn the caller politely and tell them again, on the 3rd call back after requesting to be put on the DNC list ask to speak with the callers supervisor, but never bad mouth that specific caller, that specific caller is not the one who didn't classify the previous calls to you correctly. No matter what you do, just be polite, the telemarketer is trying to be polite to you (in most cases) and will not try to convince you to not be put on the DNC, if they do that then they are either new or they are working out of a boiler room. Of course some places are border line boiler rooms, and it make take a few requests to be put on the DNC for your number to actually be put down on the DNC. Never say dumb things or extremely angry things to a telemarketer, remember these people have your number, name, and possibly your address. A person who finally cracks who has this information could end up being very dangerous (possible identity theft, possible violence, or calls back later from another phone harassing you) I wouldn't do any of these, yet. Also remember some call centers have been run in the past out of prisons with inmates running the phones, I am not sure if this practice still continues, but since ANYONE with a high school diploma of GED can get a job as a telemarketer you have no idea if the person you are being extremely angry and rude with has a history of violence. Always get the number of the call center, no matter what they are selling, or offering. Ask for the person you are speaking with's first name (I hate giving my last name to prospects since some are quite nuts and mad at me for calling them) and the first name of the current supervisor. This way if you feel your identity has been stolen you can call the call center and ask them. If you want more specific information just ask the caller for their number specific number that indentifies them at the call center. If the caller seems confused by this request then they are either new or you are being called by a boiler room operation.
Anyway, enough with my pissed off telemarketer rant, and a little bit more of an introduction. Aside from being a college student and telemarketer I am also a husband and a father...well a father to my dog Lilly and my three-toed box turtle Turtley. It will be many years until I father any children if I have my way about it. Aside from working as a telemarketer I have worked in a factory packaging "electro-surgical pencils", delivering papers, as a cook and counter person at KFC, as a technical reference assistant (great job..just a crappy boss), a cook and dishwasher at a small town restaurant, some barista work, farm laborer, and even as a door-to-door salesman. Anything that pays the rent.
posted by Wakim at 5:24 AM
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